15. Why Have I Been “Locked Out”?

Please do not take this notification personally.  It is merely our security software doing it's job.  If you enter the wrong username/password combination more than 20 times, you get this message.

What usually causes this is people either making a typo, or when they copy and paste, they accidentally pick up an extra space at the beginning or the end. 

They try it, and when it doesn't work, the browser enters the same information again, and the person just keeps clicking to try to make it work.

The solution, if you are not able to login on the first try, is to type the information again being very careful to make sure it's accurate.

If you can't get in after four or five tries, click on the "Lost Password" link and reset it. 

If that doesn't work, write to [email][/email] with your username and the password you want to use and I'll reset it for you.